Privacy Policy

for (“ALSO,” “we,” “our,” or “us”) – revised 5/26/26

The Alliance of Local Service Organizations (“ALSO”) is committed to protecting the privacy and confidentiality of visitors to our website and individuals who interact with our organization. This Privacy Policy explains how we collect, use, store, and protect information gathered through our website and related services.

This policy is intended to comply with applicable federal and Illinois privacy laws, including the Illinois Personal Information Protection Act (PIPA), the Illinois Biometric Information Privacy Act (BIPA), where applicable, the Children’s Online Privacy Protection Act (COPPA), and other relevant consumer protection and data security standards.

Information We Collect

We may collect the following categories of information:

Information You Voluntarily Provide

When you interact with our website, contact us, register for events, sign up for newsletters, complete forms, donate, or request services, we may collect:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Organization or affiliation
  • Payment or donation information
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, certain information may automatically be collected through cookies and analytics tools, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access
  • Referring websites
  • Website usage and interaction data

How We Use Information

We may use collected information to:

  • Respond to inquiries or requests
  • Provide training, technical assistance, and resources
  • Process donations or registrations
  • Communicate updates, newsletters, or event information
  • Improve website functionality and user experience
  • Maintain website security
  • Comply with legal obligations and grant reporting requirements

We do not sell personal information to third parties.

Cookies and Analytics

Our website may use cookies, analytics services, and similar technologies to understand how visitors use the site and improve functionality.

You may choose to disable cookies through your browser settings, though some features of the website may not function properly.

We may use third-party services such as:

  • Google Analytics
  • Email communication platforms
  • Event registration platforms
  • Donation processing platforms

These third parties may collect information in accordance with their own privacy policies.

Sharing of Information

We may share information only:

  • With service providers assisting us in operating the website or providing services
  • When required by law, court order, or legal process
  • To protect the rights, safety, or security of ALSO, our users, or others
  • With your consent

Our vendors and partners who process personal information on our behalf are expected to maintain appropriate confidentiality and security protections.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, misuse, or loss, consistent with applicable Illinois and federal law.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Breach Notification

In accordance with the Illinois Personal Information Protection Act (815 ILCS 530), if a security breach involving personal information occurs, ALSO will provide the required notification.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children in violation of the Children’s Online Privacy Protection Act (COPPA).

If we learn that we have collected information from a child under 13 without appropriate consent, we will take steps to delete the information promptly.

Biometric Information

ALSO does not knowingly collect, store, or process biometric identifiers or biometric information as defined under the Illinois Biometric Information Privacy Act (BIPA). If biometric information is ever collected for a specific program or service, ALSO will provide all required notices and obtain appropriate written consent in accordance with Illinois law.

Third-Party Links

Our website may contain links to third-party websites. ALSO is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Your Rights and Choices

You may:

  • Request access to personal information you have provided
  • Request corrections to inaccurate information
  • Opt out of marketing or newsletter communications at any time by using the unsubscribe link or contacting us directly

Depending on future changes in applicable law, additional privacy rights may apply.

Retention of Information

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:[email protected]